Tip Sheets and Toolkits
SROI is a framework for measuring and accounting for this much broader concept of value; it seeks to reduce inequality and environmental degradation and improve wellbeing by incorporating social, environmental and economic costs and benefits.
The first ‘Relaxed Performance’ in Scotland specifically aimed at children with profound and complex learning needs.
Arts Council England
Buried Treasure – using information to grow your audiences
Panning for Gold – collecting valuable visitor information
Diving for pearls (Identifying the Pearls) – collecting valuable visitor information
Diving for pearls (Stringing the Pearls Together) – collecting valuable visitor information
Hot Spots and Ice Blocks – profiling and analysing your customers
Crystal Clear – using audience and visitor data for strategic planning
Ways to engage a broader audience from DCMS
A patron’s experience of your organisation starts long before they come to view the show. For deaf, deafened, hard of hearing, blind or partially sighted patrons the customer care experience is even more crucial.
What is the Equality Act and who does it apply to?
An overview of the law: For Employers
Day to day management of your team: For Employers
People starting and leaving the organisation: For Employers
Flexible working and time off: For Employers
An overview of the law: For Service Providers
Deliver your goods, facilities or services to the general public: For Service Providers
Strategy and Planning: For Service Providers
Positive Action: For Service Providers
Hi-Arts, Scottish Arts Council
A How to Guide from Amb:IT:ion about Web Accessibilty.
Stonewall has published this ground-breaking guide for public bodies on how to engage lesbian, gay and bisexual people in their work.
A guide to producing easy read documents from Change
Amb:IT:ion tell you how to make Online Videos accessible. Making a video accessible is less time-consuming or expensive than you may think. Increasing your user accessibility is made easier by following web standards.
Kids in Museums
The See a Voice team worked closely with audience development and research consultant, Heather Maitland as well as with the participating See a Voice venues to develop these guidelines.
The See a Voice team worked closely with audience development and research consultant, Heather Maitland, as well as with the participating See a Voice venues to develop these guidelines.
Cultural diversity and audience development from Arts Council England
‘Boost Your Performance’ is a guide for arts organisations and groups on how to research and write a marketing action plan.
A guide to planning a marketing campaign for an arts organisation within the context of plans for overall development over two or three years – or longer.
Scottish Chamber Orchestra’s Pilot Primary School Residency at Preston Street Primary School
The Audience Analysis Toolkit for public sector bodies, developed for the SCA by Curtis and Cartwright.
A guide explaining how the cultural sector can work collaboratively with the tourism sector.
A resource that outlines the key tourism organisations in Edinburgh and Scotland and the opportunities they present for the cultural sector.
The World Wide Web Consortium (W3C) has established the Web Content Accessibility Guidelines, which attempts to provide a standardised and definitive set of rules for how to develop accessible online content.